The Request: I have a client with multiple 6807 VSS pairs that required an IOS upgrade.

Access your GoDaddy domain manager Select your domain Select the “DNS Zone File” Tab Select “Add Record” Create a new “Nameserver” entry.

Quick Note: I thought I would make a quick post around how I prepare audio files for deployment in Unity Connection, Communications Manager, Contact Center Express, and other Cisco UC1 products.

The Request: Two new Nexus 7Ks have been installed at one of my client’s data centers.

The Request: I was engaged by a long time client who was having an issue with their local SFTP1 server.

The Request: I had a new client contact me requesting that I investigate a call that came in over the weekend where an external customer was able to leave a voicemail on an internal users extension, using the corporate IVR, instead of being routed to the weekend service.

The Request: I was approached by a client who wanted me to build their multi tenant network for a small office building.